Welcome to
Expert Business Consulting Tailored for You
Discover Our Success Story
Meet the Team
bryan@enhancecall.co.za
Bryan Schneider – CEO
Bryan is a business professional with an extensive background in change management, organizational development, HR, training, and project management in various industries including public and private sectors, manufacturing, mining, insurance, investment, and retail.
shaung@enhancecall.co.za
Shaun Gys – Snr Optimiser/Transformer
Shaun is a seasoned operations professional with extensive expertise in policy administration, claims management, customer resolution, quality assurance (QA), with both international and South African experience,
bruceo@enhancecall.co.za
Bruce Lightley -Snr Optimiser/Transformer
Over twenty-five years of international management and operations consulting, including the following fields: banking, manufacturing, mining & resources, aviation, government, education & training, printing & packaging, high –speed bottling, paint & protective coatings.
dano@enhancecall.co.za
Dan Odayar – Optimiser/Transformer
He has over ten years of business management and operations experience, including the following fields of Manufacturing, Mining, Security, Fuel, logistics, Printing & packaging, High–speed bottling, Poultry and FMCG Industries.
chrisj@enhancecall.co.za
Chris Jacobs -Optimiser/Transformer
Chris has significant experience in WFM and Cx, in global contact center operations. Skilled in forecasting, scheduling, real-time monitoring, and performance optimization. He leads our teams in improving operational efficiency. He’s certified in IEX and Avaya, with expertise across key WFM and contact center systems.
Our Mission
To deliver tailored, practical, and sustainable solutions that drive measurable improvements in our clients’ business processes, organizational design, and change management. We aim to partner closely with our clients, providing hands-on expertise that addresses their unique challenges, unlocks value, and ensures long-term success.
Our Vision
To be the preferred consulting partner for organizations across industries, known for our collaborative approach, deep industry knowledge, and commitment to creating lasting business transformations. We strive to set the benchmark in management consulting by delivering innovative, results-driven solutions that align with our clients’ strategic goals.
Our Values
Client-Centricity: We prioritize understanding our clients’ specific needs, ensuring that every solution is tailor-made and actionable.
Collaboration: We work alongside our clients from start to finish, co-creating solutions and fostering teamwork to ensure lasting success.
Practicality: We reject “textbook” consulting. Our hands-on, shop-floor approach ensures that our recommendations are realistic, implementable, and sustainable.
Integrity: We are committed to transparency and delivering on our promises, ensuring our clients always receive measurable value from our services.
Excellence: We bring the highest standards of professionalism, technical expertise, and intellectual capital to every project, leveraging international best practices.
Innovation: We continuously refine and adapt our methodologies to meet the evolving needs of our clients, ensuring forward-thinking, flexible solutions.
Sustainability: We focus on long-term value, ensuring that our interventions create lasting, positive change within organizations.
These mission, vision, and values emphasize Enhance Consulting’s unique approach and their dedication to delivering hands-on, tailored, and sustainable solutions for their clients.